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Vodafone to offer vulnerable customers unlimited data

VODAFONE TO OFFER 30 DAYS OF FREE UNLIMITED MOBILE DATA FOR 500,000 CUSTOMERS

Vodafone is introducing 30-days free access to unlimited mobile data for half a million Pay Monthly customers. In addition, Vodafone will be proactively upgrading its Pay Monthly customers who are flagged as vulnerable in its systems to this 30 days unlimited data offer for free.

Vulnerable customers eligible for this upgrade will receive a text informing them. Half a million other Pay Monthly customers, not already on unlimited data plans, can access the offer through Vodafone’s VeryMe rewards scheme available through the My Vodafone App*.

he offer will initially be made available to the first 500,000 customers. We will monitor usage and, if network capacity allows, it is our ambition to offer further passes to even more customers. Any Pay Monthly customer (consumers or small business) who are registered with VeryMe can apply.

Today’s announcement is the latest in a series of measures Vodafone is taking to keep the UK connected during the Coronavirus (COVID-19) crisis. The offer is designed to give worry-free data usage to customers so they can keep in touch with loved ones using video calling; keep the kids learning with access to e-learning sites and keep the whole family entertained with great quality video streaming. Vodafone is also currently offering six months half price on its 24-month SIM only unlimited plans.

Vodafone UK Chief Executive Officer Nick Jeffery said: “Our role in these difficult and worrying times is to keep the UK connected, even while we have to stay apart. We are offering 30 days of unlimited free data to our most vulnerable customers and the first 500,000 customers to sign up, to help ease any worries about running out of data or incurring additional charges. If our network capacity allows, we would love to be able to offer this to even more customers and will be monitoring the feasibility of this. In short, if we have more to give, we will. This is one of a series of measures that we are taking to help. We have already expanded our networks, given our customers free access to NHS online services and reduced the time it takes to pay small suppliers.”

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