HMD Global, the home of Nokia phones, today announces that HMD Mobile, a disruptive mobile virtual network operator (MVNO), is rolling out in the UK today. Ran independently by the Finnish smartphone manufacturer, HMD Global provides a simple one-stop-shop for reliable mobile connectivity. People can buy their device and their service from one place, Nokia.com/phones.
HMD Mobile is designed to bring simplicity and transparency to a fragmented market. Combining the value of a monthly subscription with the flexibility of subscription charging, HMD Mobile offers a new way of thinking about mobile connectivity.
Florian Seiche, CEO, HMD Global: “We are listening to our fans. We have seen how much they are responding to online shopping and wanted to go one step further. The result is our own independent mobile connectivity service which guarantees transparency, flexibility, and competitive tariffs. We want our customers to love their phone experience and we are proud to continue to offer a seamless experience to our fans.
HMD Mobile launching first in the UK
Leveraging relationships with industry-leading partners, HMD Mobile guarantees reliable, fast, and secure network connection. In the UK, the service will launch on the EE network offering fast network speeds and the best geographical coverage across the country.
Omar Riaz, General Manager, UK, HMD Global:“When it comes to data and speed, reliability is critical to customers. Delivering on our promise to democratise mobile technology, we are now able to offer UK connectivity to mobile customers at a truly affordable price without long term commitments. This announcement will further cement HMD Global’s position within the telecoms industry as a company that delivers innovative solutions.”
Ernest Doku, telecoms expert, Uswitch.com:“Nokia phones have always been about convenience and great value. Launching this virtual network is no different, as the set-up allows fans to manage their device and connection both more easily and reliably.
Over the past year, buying habits and behaviours in the mobile industry have shifted towards digital acquisition. Phone users are now less likely to visit a physical store to service or purchase their device.With an application set-up, where customers can tend to their data usage, access customer support, and make monthly payments for both their device and network, HMD Mobile is well positioned to navigate a competitive market, while aligning closely with a dedicated fanbase’s needs.”
Customer service that you can trust and a dedicated app for management
HMD Mobile offers a customer experience that is simple and streamlined. Consumers only have to contact our team for a quick solution, ensured by HMD Global’s internal code of excellence.
Plus, the HMD Mobile app gives customers a simple management system. Developed for quick and easy access to support, the application offers everything you need to manage your plan within a clean and intuitive user interface:
● Data usage tracking
● Access to customer support
● Plan management/upgrades
● Monthly payments
Pricing and availability
● Marking the beginning of a global roll-out,HMD Mobile launches in the UK today.
● The HMD Mobile app is available to download from Google Play Store now.
● HMD Mobile plans are available directly from Nokia.com when purchasing a Nokia smartphone.
- 10 GB data for £13 a month (launch promotion – £39 for 90 days).
- 15 GB data for £15 a month (launch promotion – £45 for 90 days).
- 25 GB data for £23 a month (launch promotion – £69 for 90 days).